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From: Debhirsc1
Date: Sun, 8 Nov 2009 09:08:58 EST
Subject: Best Buy Policy- not very good.
If this is, in fact, their policy....BUYER BEWARE!!!!
BEST BUY, MY FOOT
Best Buy has some bad policies....
Normally, I would not share this with others, however, since this could happen to you or your friends , I decided to share it. If you purchase something from, Wal-Mart, Sears etc. and you return the item with the receipt they will give you your money back if you paid cash, or credit your account if paid by plastic.
Well, I purchased a GPS for my car, a Tom Tom XL.S from 'Best Buy'. They have a policy that it must be returned within 14 days for a refund!
So after 4 days I returned it in the original box with all the items in the box, with paper work and cords all wrapped in the plastic. Just as I received it, including the receipt.
I explained to the lady at the return desk I did not like the way it could not find store names. The lady at the refund desk said, there is a 15% restock fee, for items returned. I said no one told me that. I said how much would that be. She said it goes by the price of the item. It will be $45.00 Dollars for you. I said, all your going to do is walk over and place it back on the shelf then charge me $45.00 of my money for restocking? She said that's the store policy. I said if more people were aware of it they would not buy anything here! If I bought a $2000.00 computer or TV and returned it I would be charged $300.00 dollars restock fee? She said yes, 15%.
I said OK, just give me my money minus the restock fee.
She said, since the item is over $200.00 dollars, she can't give me my money back!!!
Corporate has to and they will mail you a check in 7 to ten days.!! I said 'WHAT?!'
It's my money!! I paid in cash! I want to buy a different brand..Now I have to wait 7 to 10 days. She said well, our policy is on the back of your receipt.
I said, do you read the front or back of your receipt? She said well, the front! I said so do I, I want to talk to the Manager!.
So the manager comes over, I explained everything to him, and he said, well, sir they should of told you about the policy when you got the item. I said, No one, has ever told me about the check refund or restock fee, whenever I bought items from computers to TVs from Best Buy. The only thing they ever discussed was the worthless extended warranty program. He said Well, I can give you corporate phone number.
I called corporate. The guy said, well, I'm not supposed to do this but I can give you a 45.00 dollar gift card and you can use it at Best Buy. I told him if I bought something and returned it, you would charge me a restock fee on the item and then send me a check for the remaining 3 dollars. You can keep your gift card, I'm never shopping in Best Buy ever again, and if I would of been smart, I would of charged the whole thing on my credit card! Then I would of canceled the transaction.
I would of gotten all my money back including your stupid fees! He didn't say a word!
I informed him that I was going to e-mail my friends and give them a heads up on this stores policy, as they don't tell you about all the little caveats.
So please pass this on. It may save your friends from having a bad experience of shopping at Best Buy
CLICK HERE FOR
T.M.

IS THERE SOMETHING
WRONG WITH THIS
PICTURE ?

IT APPEARS THAT:
THE COMBINATION OF 3.99% + 4.00% totals 7.99% which
ending as of JANUARY 2010 (at best 4 months) would indicate that
for a year, this offer would cost almost 24% in fees and interest?
******************************************************************************************
(Appearing in New York Daily News 04/30/2008)
Landlords out to pass buck on rents, too
BY KIRSTEN DANIS and ADAM LISBERG
DAILY NEWS CITY HALL BUREAU
Wednesday, April 30th 2008, 4:00 AM
Skyrocketing fuel prices have driven costs higher for New York landlords - and landlords are asking for up to a 15% hike for the city's 1 million rent-regulated tenants.
Building owners' costs rose 7.8% this year, compared with 5.1% last year, a Rent Guidelines Board report released Tuesday says. That may push the board to recommend higher increases at its Monday meeting.
"Clearly, this price index points to higher rent guidelines," said Jack Freund of the Rent Stabilization Association, whose group represents building owners who called for the hike Tuesday.
The group is asking for a 10% to 15% increase, with a minimum of $60 for any apartment.
The board said fuel costs rose 37.4%, offsetting a mere 0.3% increase in property taxes. Even without fuel, the board said, other costs rose 3.4% - higher than the 2.9% inflation rate.
Michael McKee of the Tenants Political Action Committee said the numbers are misleading because they don't look at building owners' income, which he said is also rising.
"With this bunch appointed by the mayor, we don't expect to get a fair shake," McKee said of the board. "We're going to fight. We're not going to take it sitting down."
Tenant groups say the annual system of setting rent increases is slanted in favor of landlords and are pushing for a bill proposing a new regulatory board that will be introduced in Albany next week.
Meanwhile, Rep. Anthony Weiner (D-Brooklyn, Queens) said census figures show 28% of New York renters spent at least half their income on rent in 2006, up from almost 23% four years earlier.
alisberg@nydailynews.com
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